CLINICAL REFLECTION 4
helped in containing him as fast as possible. The action was taken without causing any harm to the
client. On the other hand, the action I took of calming down the children as well as reassuring them
was a great step. The children who were caught up in the confusion of their caregiver turning
violent needed more than calming them down. However, a few things went wrong during the
exercise and they formed a good learning platform. For instance, the cloud that came to witness
the scene was uncontrolled that made the client suspicious. The team failed to exercise caution in
approaching and handling a client who could harm them. In addition, no family member was
contacted to help talk to the man to avoid the scene.
Moreover, the children were left under the custody of their neighbor who assured our team
leader that she would take care of them as their father was being attended to. The uncontrolled
cloud brought confusion on the scene with some even blocking the ambulance from leaving the
premises. It was not easy to guarantee the safety of the client’s property as people started streaming
into his compound. Furthermore, leaving the children without the care of their guardian would
compromise their security and care would not be guaranteed. It is recommended that emergency
responders quickly detect signs of mental distress and apply the recommended techniques in the
process of de-escalating what could be potentially dangerous (Vibha & Saddichha, 2010).
Conclusion
Emergency responders continue to face a rising number of calls involving people with
mental and behavioral issues. Responding to such cases is likely to be instrumental to emergency
care as it affects a significant number of people. As for the case above, I do admit that I would
have called the security agencies to help control the people and manage the cloud. It would have
helped control the cloud and protect the client’s property. On the other hand, a family member