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Running Head: CLOUD COMPUTING 1

Cloud Computing

Name

Institutional Affiliation

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Problem Definition

Grayson Healthcare Partners LLC which is a large medical consortium is facing

information storage and its data storage information. Its servers are becoming archaic and are

increasingly becoming prone to cyber threats. It is feared that soon the servers would not be

in the position to handle enormous data loads because of their states and the amount of the

data they supposedly should handle. Grayson Healthcare Partners LLC have data centres

situated in both Arizona and Missouri, but the medical consortium has an issue with their

energy consumptions. The two data centres reportedly consume a lot of energy contrary to

the company intentions to make the data centres energy efficient. Grayson Healthcare

Partners LLC seeks to reduce such expenditure that goes to energy consumption and

wastages and embark on profit making. The integrity of the personal health information is

currently compromised, and the data hosted by the servers of the Grayson Healthcare Partners

LLC are hardly available (Chintan & Peddoju, 2017). The healthcare consortium needs to cut

on the hardware cost as well as consolidate the all its data sources into one system. As an

entity, it needs to have a central information and data management centre that is more secure

and easily accessible for all the branches of Grayson Healthcare Partners LLC even the one in

Kapoor India. These some of the issues and that the project seeks to address or solve for

Grayson Healthcare Partners LLC.

Project Requirement

To address and solve the data management issues facing Grayson Healthcare Partners

LLC, the following services are needed. For an optimal and full operation of the Grayson

Cloud system that is yet to be implemented, any of the services highlighted below might not

miss out.

i. IT Infrastructure services,

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Information Technology Infrastructure Services include things like App Server, Web

Server, Data Centre, Disaster Recovery, Operating System (OS), Storage, database, and

network.

ii. Application Services and

Application services include security, API, Multicurrency, multi-language, web

servers, customization, integration, and sharing.

iii. Operations Services

Operation services involve authentication, availability, monitoring, patch

management, upgrades, NOC (Network Operations Centre) and backup.

Three main project requirement categories must be addressed or accomplished to ensure

success in setting up the above services that make up the Grayson cloud.

a. Businesses Requirements.

The high-level need that is prompting Grayson Healthcare Partners LLC to shift from

the data center system to cloud computing is cost-effectiveness, convenience and the integrity

of the hospital information mainly the patient health information. It is the most crucial piece

information in every healthcare systems that dictate how the hospitals and offers their

services. Effective communication and consultations need to be adopted for the right systems

to be put in place (Chintan & Peddoju, 2017).

b. Solution Requirements

The solution requirements for the project are both non-functional and functional. It

involves putting the right Information Technology Infrastructural services in place and testing

their functional convenience. Such functional systems that needs be tested for optimal

functionality include IAAS, PAAS, and SAAS.

c. Stakeholders

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The major stakeholders in the project include IT analysts from Cloud Connections,

Inc., the executives of the Grayson Healthcare Partners LLC, the employees of Grayson

Healthcare Partners LLC responsible with server management and maintenance, information

representative at the hospital consortium, all the heads and the representatives from the

satellite medical offices in Arizona, India, California, Missouri, Smith and Johns Hospitals

and Florida. They need to be part of the address on the supposed changes that ought to be

made and help in the decision-making process. Additionally, the hospital customers,

inventory suppliers and the regulators in the healthcare system needs be informed of the

system changes that will take place. Grayson Healthcare Partners LLC executives are

responding to evaluating and approving the funds for the project. Cloud Connections, Inc. IT

specialists, as well as information technology employees, are responsible for preparing the

implementation plan. Other stakeholders will help in the decision-making process that would

ratify both the plan and the funding for the project as well as deliver upon how the project

will be executed and how long the process should take place.

Service Level Agreements (SLA)

The SLAs are the agreements between Grayson Healthcare Partners LLC and the

Cloud Connections, Inc. about the service quality of Grayson Cloud technology, the

responsibility of the two entities and the all the other stakeholders based on activity location

as well as priorities. The service quality encompasses he versioning of the Grayson Cloud

technology, time-out, response time, access as well as statefulness. SLAs are put in place to

enhance the quality of the service offered and, therefore, customer satisfaction, improve

service quality as well as improve the relationship between the parties. The SLAs differ

depending size of the service to be offered and the company offering and benefiting from the

service. Additionally, it covers the service responsiveness, support agreements, system

uptime and data durability. The two parties, Grayson Healthcare Partners LLC and the Cloud

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Connections, Inc. need to craft the SLA expertly to make it efficient in cloud compliance and

governance. They should be drafted depending on the identified Key Performance Indicators

by the customers and the negotiated service level objectives of the service providing

company, in this case, Cloud Connections, Inc. (Waxer et al., 2013).

Performance: The response time of the Grayson Cloud technology is critically important and

needs to be discussed in different important aspects. It involves the cloud capacity and

effectivity in handling the huge company data, service quality, efficiency and the peak time

reliability and performance.

Security and privacy: The reason Grayson Healthcare Partners LLC is shifting to cloud

computing is to ensure the integrity of the personal health information and related records.

Network changes: In the event of a network downtime, the service provider should consider

proving an alternative network so that the system can remain up and running. The SLAs

should also encompass exit strategy.

Disputes are part and parcel of any interaction and therefore the two entities should

formulate the best ways resolving arising disputes in the best ways possible. One of the best

is a comprehensive exit strategy. It will ensure a smooth transition between the current and

the incoming cloud provider so that the operations of Grayson Healthcare Partners LLC are

not jeopardized.

High-Level Pricing Summary

The pricing for the Grayson Cloud Technology will depend on the ratified SLAs

which is where all the technology metrics like technology quality and the support duration

needed by the recipient of the technology being developed. Enormous costs will be incurred

in securing the appropriate software and network systems that will effectively comprise the

cloud technology system. Additional high-speed computers will be required to act as the

server to the cloud technology. Expertise will also be paid heftily to motivate them to do a

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good job. The total consolidated cost for setting up the whole system runs above an estimated

$23000. Grayson Healthcare Partners LLC will have to pay half of the above amount to

support the purchase of the required database support equipment. This is payable either by

check or direct deposit to the bank account of the Cloud Connections, Inc.

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References

Butler, B. (2016). Why this hospital is moving to Amazon's cloud. Network World,

Chintan, B., & Peddoju, S. K. (2017). Cloud Computing Systems and Applications in

Healthcare. Hershey, PA: Medical Information Science Reference.

Waxer, N., Ninan, D., Ma, A., & Dominguez, N. (2013). Continuous Quality Monitoring

through Analytics and Cloud Computing. Physician Executive, 39(5), 36-39.

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