Communication Strategies

Running head: COMMUNICATION STRATEGIES 1

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COMMUNICATION STRATEGIES 2

Communication Strategies

In any given Interview, non-verbal communication is as important as the verbal

communication. According to certain research studies, interview success depends more on

the first impression and the first impression is based more on 55% body language and 7% on

actual verbal communication. The study thus confirms the common saying that action speaks

louder than words. Therefore, during interview nonverbal communication is essential and an

individual should depict better nonverbal communication techniques right from the moment

they step into the interview premises up to the moment they will leave the premises. Several

studies have further confirmed that poor nonverbal communication techniques can ruin the

chances of a qualified individual from landing a certain job (Hynes, & Veltsos, 2018).

The first impression is first depicted from the person’s outward appearance. The

importance of the first impression in given interview is that if displayed efficiently then it

assures a positive outcome otherwise it is the immediate indicator of not being successful in

the interview process. Eliciting positive impression is thus first depicted from how an

individual presents themselves for the interview. Since the interviewer and the interviewee

are of unequal status with the interviewee being in the lower status, the interviewee thus

needs to depict proper first-time impressions. The initial impression would make the

interviewer has a positive or negative attitude towards the interviewee and will affect the

decision making (Mehrabian, 2017). Also, the interviewer being on the higher side of the

status will start communicating first when they meet with the interviewee. The interviewee

should thus use the power of the first impression to send the message that they are the right

candidate for the job in question. Attires are among the first impression initiators, and the

interviewee should ensure they are smartly dressed to increase their chances of being

successful in the interview process. Not only should they be smartly dressed but they need to

be smartly groomed as well.

COMMUNICATION STRATEGIES 3

The first impression is followed by the handshake when the interviewer and the

interviewee get to meet. Handshake depicts whether an individual is confident or nervous.

Confidence and nervousness are also indicators of success in the in the interview process.

Self-confidence is as well as important as the first impression is in determining an

individual’s success in the interview process. An individual to be a success must thus

effectively master the act of a handshake to excel in the interview. Handshakes should not be

over aggressively neither should they be death/fish grip as Craig connotes. A perfect

handshake other than depicting confidence of an interviewer also depicts the act of showing

respect to the interviewee by acknowledging that they are of higher status. Acknowledging

higher status using a handshake is achievable by an interviewee offering their hands for the

shake with their palms slightly up so that the interviewers’ hand covers the interviewee’s

hand and hence a sign of acknowledging status (Siegman, & Feldstein, 2014). Preferably

handshakes should be given using the right hand. It is also worth noting that during

handshake the interviewee needs not to cover the interviewer hands with their hand that is not

involved in a handshake as it can be understood as a sign of dominance.

Other important techniques that the interviewee needs to master to enhance their

chances of success in the interview include maintaining eye contact during the interview,

body gestures and their meta messages during answering questions. Body movement and

Gesture during the interview plays a very important part in determining the success of an

interviewee. Some of the nonverbal indicators include the emblems, illustrators, affect

displays, emblems, and adaptors. Gestures such as get lost, stop, shaking head among others

will be understood as nonimmediate gestures and would thus make an individual non-

approachable and would as well lower their chances of being successful in the in the

interview process (Siegman, & Feldstein, 2014). Regulators refer to the type of gestures

which regulates speaking or listening of participants involved in a social meeting. Such

COMMUNICATION STRATEGIES 4

gestures would give the individual’s involved in the communication act an indication of

whether to continue with the conversation or to cut it off. Some acts such nodding of heads

during the handshakes are indicators of a warm welcome. During the interview process, one

is advised to maintain eye contact with the interviewer as well. Maintaining eye contact

conveys confidence giving an interviewee higher chances of being excelling in interviews.

Also, maintain eye contact exhibits honesty and clears the interviewee of the doubts that may

arise during the interview process (Cardon, 2014). Additionally, maintaining eye contacts

makes the interviewer likable, and it is also a sign of respect. However, the interviewer needs

to limit the duration of the eye contact. Long eye contacts maintenance may seem awkward

and instead will be detrimental to the interview process.

Lastly, the Meta-messages are important indicators of success in the interview. A

meta-message would depict the interviewee's attitude to the interviewer, and no organization

would like to employ an individual with negative attitude (Cardon, 2014). Therefore, to avoid

being irrelevant and to enhance once a success in the interview, an individual is advised to

note the key messages that they would use to answer the interview questions efficiently.

COMMUNICATION STRATEGIES 5

References

Cardon, P. W. (2014). Business communication: Developing leaders for a networked world.

New York, NY: McGraw-Hill Irwin.

Hynes, G. E., & Veltsos, J. R. (2018). Managerial communication: Strategies and

applications. SAGE Publications.

Mehrabian, A. (2017). Nonverbal communication. Routledge.

Siegman, A. W., & Feldstein, S. (Eds.). (2014). Nonverbal behavior and communication.

Psychology Press.

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