Computing and IT

The Cloud and IT Systems 1
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The Cloud and IT Systems 2
The legal issues
When dealing the computing and IT systems, it is advisable to take into account the
issues related to the compliance with the statutory frameworks. The aspect of liability especially
during data transfer is an essential legal issue. The data accessibility when retrieving the lost data
needs to be stipulated. The power and ability to terminate cloud or switch from one cloud to
another is a legal issue that needs to be addressed (Gilbert, 2010 p. 1). The computing is a highly
sensitive issue and its legal implications need to be handled with care. When developing the
system, it is mandatory that it is in line with the country’s legal framework. Stipulating the extent
of liability to the involved parties will help to solve the claim that might disrupt the system.
The legal issues are very critical and have far reaching consequences. The failure to
comply with the statutory frameworks will lead to the provision of prohibited services that can
ruin the market and the customer specifically. When tendering for a cloud system, it is
paramount to spell out the terms governing such a contract. This will reduce the chances of the
customer from switching from one cloud to another. Failure to honor the contract will drive to
legal implications. The liabilities of each party need to be spelled out.
The social issues
There are notable social implications exhibited in computing and IT. The effects of the
network used have social effects in this field. The network might be harmful to the surrounding
releasing dangerous signal that could affect the human life. The trust and reputation attached to
the computing services are social pillars in the cloud. These trigger remarkable services that will
keep the customer demanding such similar services. The cloud computing service providers need
to provide the best services to increase the customer satisfaction. The increased customer
The Cloud and IT Systems 3
satisfaction leads the development of trust by the customers to the service providers. Ultimately,
the reputation will be developed, and everyone will seek for similar services. The market
structure is an essential social issue in computing and IT world. The service providers require to
set up the market in a customer friendly manner. The customer is the king and will always seek
for the services that favor the wants and demands. A sophisticated market structure for the
computing and IT will keep the customers away (Parameswaran, & Whinston 2007, p. 339).
The social issues serve in strengthening the relationship between the involved parties.
They deal with human aspect and the ways of establishing a healthy business relationship. The
effects of the social network to the human beings, the creation of trust and reputation,
establishment of a friendly market structure, and the monitoring of the customer satisfaction play
a vital role in developing the social fabric between the customer and the computing service
provider. A healthy relationship leads to the ease in the development of computing and IT
Ethical issues
According to Singer & Vinson (2002, p. 1172), some relevant ethical issues in clouding
includes; the right to disclosure, the competence, right to discontinue the contract, and the
voluntariness. When dealing with the cloud and IT services, the concept of disclosure and
confidentiality is unavoidable. It is prudent to determine the person to whom certain information
will be revealed to. Some information is very private and requires limited access. The ethics
allow stipulating the level of confidentiality to certain computing information. The right to
terminate the contract needs to be handled with the utmost respect. Ethics do not allow a service
provider to discontinue the contract without issuing a proper ultimatum to the client. The terms
The Cloud and IT Systems 4
and conditions safeguarding the contract need to be upheld. Any violation of the terms is a vice
to the ethics and leads to the disagreement between the involved parties. The spirit of the
contract should be preserved. In some cases, the aspect of voluntariness is considered when
developing the computing and IT systems. In this case, the contract term between the client and
the computing service provider needs to honor the volunteering spirit. Any voluntary deed within
the contract by whichever party is highly acceptable and ethical since it promotes the working
goodwill. Ethical issues aim at establishing a healthy working relationship between the
transacting parties. When ethical terms are met customer satisfaction is met and a good
reputation is maintained.
Professional issues
The competence of the computing service provider needs to be recognized. Qualified IT
personnel will ensure the development of the system is according to the right standards. The
competence helps to clear sub-standard works and ensures quality is maintained. Compliance
with the expected rules is a relevant professional issue. The IT professional is capable of meeting
the rules regulating the IT world. The professionals are knowledgeable in reducing the
unnecessary costs and ensure the scalability of services. The scalability ensures that the IT
systems are expanded to meet with the changing in the current world. This will lead to
developing a competitive edge of an IT firm in the market set up. The IT professionals are highly
skilled and will determine the activities that only add the cost without an accompanying benefit.
Such activities will be eliminated to cut on the cost and improve the profitability. The structuring
of desirable IT systems will only be possible through a qualified professional. Such individuals
easily develop the relevant designs that are workable and competitive in the prevailing market.
The Cloud and IT Systems 5
The professional issues work to bring quality in the IT and computing sector. The quality
is achieved through achieving the conformity to the laid down rules and regulations. A
professional is competent to understand the requirements needed when developing the
computing and IT systems. The aim of the professionals is to integrate the available resources to
develop classic systems that do not compromise on the quality concerns. The professionals as
well, ensure that customer satisfaction is maintained.
The Cloud and IT Systems 6
Reference List
Gilbert, F. 2010, "Cloud Service Contracts may be Fluffy: Selected Legal Issues to Consider
before Taking Off", Journal of Internet Law, vol. 14, no. 6, pp. 1-30.
Parameswaran, M. & Whinston, A.B. 2007, "Research Issues in Social Computing ", Journal of
the Association for Information Systems, vol. 8, no. 6, pp. 336-350.
Singer, J. & Vinson, N.G. 2002, "Ethical Issues in Empirical Studies of Software
Engineering", IEEE Transactions on Software Engineering, vol. 28, no. 12, pp. 1171-

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