SAP MANAGEMENT SOFTWARE 2
Customer Relationship Management (CRM) is an important aspect for the success of any
organization. Firms are thus obliged to employ the most effective Customer Relationship
Management software to enhance their competitiveness in the market.
One of the CRM software that is majorly used in companies around the world is SAP
management software. Systems Applications and Products software is a product of SAP SE
Corporation, which is one of the largest software suppliers in the world. The cost of
implementing the SAP software in a large company may range from $750,000 to $2,000,000
while for a mid-sized company; it may range from $150,000 to $750,000.
SAP management software is a globally acclaimed CRM software that enables firms to
follow on the various business processes and interact with their own customers. Systems
Applications and Products (SAP) software is used widely in organizational activities such as
financial management, operations management and human resource management. The
automated SAP system allows the functions in a company to be fluid and in addition, the
integration of the functions such as in accounting and logistics of the company leads to an
efficient and effective workflow of the company. The employees work is made easier in the
organization, therefore motivating them to deliver goods to customers as required. It thus
improves customer service by ensuring that goods and services are delivered at right time, place
and in the right quantity. SAP also enables the workforce to handle complaints faster and
implement solutions in a formal way.
There are many companies that utilize the SAP system, such as Coca Cola, Colgate
Palmolive, Ford and DHL. They have maintained a relationship with SAP SE Corporation due to
the productivity levels brought about by the functions of the SAP system.
