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Disney World Resort Negative Reviews

Introduction

Disney World resort is a big entertainment complex located at the bay lake and Lake Vista near

Orlando. It was officially launched in 1971 by the “Walt Disney Resort and Parks” that are

owners and operators. The property covers about 28,000 acres of land and features theme parks,

water parks, entertainment venues, and resort hotels. Despite all these, the customers who visit

the place always come back with negative reviews about the experiences that they have. It is not

only sad but also contrary to their expectation as they would visit the place with the aim of

getting the best out of it. Shockingly, 90% of the resort comes back narrating their horrible

experiences in one way or another, and this unfortunate occurrence happens to both children and

adults (Reyers et al. 140). The paper will thus discuss negative reviews of Disney World ranging

from long lines, rude people, expensive entry tickets, food, and souvenirs.

To begin with, Walt Disney World Resort seems to be the best place for children to go

and have maximum, especially when the slogan "Where Dreams Come True" is echoed.

However, one can end up with a total disappointment as the dreams that drive the guests there

never come true to entirety. One might consider Walt Disney World Resort to be a paradise

because of the advertisements concerning their services and products. However, it does not turn

out as expected since there are long lines and no single product or service is charged below $10,

which makes the place non-inclusive. If one happens to take their young ones to this place, one is

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most likely to observe their boredom, where they might start demanding to go back home after

about 20 minutes.

Importantly, the resort has an advert for children known as “The Fast Passes” that is very

common in media. It is a way of enticing them by claiming that, if they pay $25 to have some

ride, they will be allowed to cut 3 feet in front of everyone else, which is not always the case

(Reyers et al. 142). It is one of many misleading adverts that Walt Disney World Resort keeps

airing claiming to give a particular offer to the clients on a specific product or service, which

they, in turn, do not receive. There is no need of wasting much time trying to go for this offer;

maybe one can consider going to some other places, such as the beach within Walt Disney World

Resort.

Moreover, once a person visits Walt Disney World Resort, they should expect to see less

than 60% of what they targeted as the lines are longer than one imagines. Then, one is made to

stand on the cement for several hours at a time, making the experience not fun at all. For

children, this is even worse as attempts to make use of the Fast Pass are tied up since it can only

be used for several hours. Most of these queues are more than 90 minutes long, which means

spending a whole day on this stage. There are many trip members who complain this about this

typical problem. It, therefore calls for immediate attention of Walt Disney World Resort to

rectify such aspects before they go haywire.

More so, the meals are not very pleasing; the resort is not tailored to meet the demand of

the visitors. The prices therein are also highly unreasonable, and some visitors suggest that the

staff is not polite. It merely implies that the workers are either underpaid or overworked.

Whichever the case it is, it is essential to know that these workers are not motivated by any

chance, which is why Walt Disney World Resort should come in and try to stimulate the morale

of their personnel.

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When it comes to accommodation, several challenges at Walt Disney World Resort are

evident. For instance, most shower rooms are not as tidy as expected. Furthermore, they lack

privacy, which is necessary mainly because the visitors carry their children. According to one of

the visitor's notes dropped into the suggestion box, the showers keep overflowing. There is hair

accumulated at the water tabs but hidden from the guest view. The observation is horrible

considering that, the visitor's son had already used the shower with a previous guest's hair

remnant. It is also disgusting to learn that a hotel of this class can lack the cleaning standards to

maintain hygiene and good health of the visitors. For those who come to the hotel with the aim

of more extended stay, the place is not a thoughtful consideration to think about as their health

safety is not guaranteed.

Finally, the Walt Disney World Resort management is not only slow but also

unapologetic for this bad behavior. For instance, one client gave out his dry cleaning to one of

the personnel members to never have it returned. As a result, the man had to hunt this stuff down

before departure. Another area where the hotel expresses its unapologetic nature is when it was

reluctant to rectify on the poor sanitary conditions. The questions arise in this regard of how hair

remnant of several visitors could remain trapped under shower tabs for so long without the

management attention, or how they could just let the new visitor see the waste of a previous

visitor. It is no different from serving the guests at some untidy tables. The behavior is not only

risky but also threatening to the customers’ health as it lowers the standards of the hotel. It is just

wisdom for the management to work in haste to ensure that all the complains that have not been

attended to are paid immediate attention.

Conclusion

In summary, just before families, adults, and children come to Walt Disney World Resort to

waste vast amounts of money, they read a number of reviews to think whether the experience is

going to be worthy of their time and money. There is no need of facing the same mistake twice.

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If one attentively navigates through some of the above mentioned comments of the previous

guests of the park, one should not risk their health and good mood to later on have the same

complaints. As the management is unapologetically slow and not ready to rectify on the

perennial challenges, such as poor sanitation and long lines, once a person visits the place, they

do not have to expect anything different. There is no need of paying for services and then

watching as they go downhill. Most guests call it their last trip and promise themselves never to

waste a penny as well as the weekend again on Walt Disney World Resort.

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Works Cited

Reyers, Anne, and Jonathan Matusitz. "Emotional Regulation at Walt Disney World: An

Impression Management View." Journal of Workplace Behavioral Health, vol. 27, no. 3

(2012): 139-159.

Walt Disney World Resort. https://www.consumeraffairs.com/travel/walt-Disney-world-

resort.html. Accessed 15 Dec. 2017.

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