EMPATHY IN MEDICAL SCIENCE 2
Q3. Empathy in medical science
Empathy could be defined as the ability to understand another person’s condition and
sharing his or her feelings. The book ‘The immortal life of Henrietta Lacks’ describes the
life of a woman who had cervical cancer. To her, she thought she had a knot in her body. Her
treatment starts at Johns Hopkins Hospital in Baltimore where her X-ray therapies started.
Unknown to Henrietta and her family, the doctors removed a tissue from her body that they
were cultured and grown in a test tube in George Gey's lab at Hopkins. The cells grew rapidly
and brought a significant innovation in the medical field even though the family only came to
know about it later on after Henrietta died. Scientists and medical researchers highly
benefited from the cells extracted from Henrietta; Hela cells. The family upon knowing
became furious and felt exploited (Skloot, 2017).
Skloot, the author of the story, faces many challenges as he tries to find information
on Hela cells. He struggles to relate with the hostile Lacks family who is different from him.
With time he becomes empathetic and understands the family and what they have been
through only to benefit others (Skloot, 2017). He even starts a foundation to help all the
people who without their knowledge benefit the medical researchers. The doctors were not
empathetic to the family who could not afford health costs. The family who had medical
issues went on and off the hospital for lack of funds.
Empathy in medical science is the ability of the doctor to understand the feelings of
the patient. This helps in proper diagnosis and treatment (Fields et al., 2011). Empathy does
not only facilitate the trust from the patient but also increases their satisfaction. By the doctor
listening and understanding the patient’s feelings, he is not only able to understand his
feelings but also his values. This facilitates proper follow-up and understanding of past
medical history. In an interview with Kasley, Dr Helen Riess the founder of Empathetic cites