ENTERPRISE RISK MANAGEMENT                                                                                          2 
 
Enterprise Risk Management 
According to the passage, four reasons drive the need for having an Enterprise Risk 
Management. First, an ERM is needed for survival (D’Arcy & Brogan, 2014). In this case, 
various organizations try to put measures in place so that in case an anticipated risk occurs, the 
particular agencies do not close down. Secondly, an ERM is required for stability whereby 
organizations make sure that they continue to enjoy their usual level of operation even in times 
of undesirable events. The third reason for having an ERM is so that firms can achieve fiduciary 
responsibility. The ERM assists the board as well as the CEO to meet employee, shareholder, 
social, community, and ethical obligations. Lastly, ERM plays a central role in ethics. Through 
the use of ERM, individuals can build good relationships with other parties. 
One of the reasons that could have pushed Jetblue to evaluate how they deal with risk is 
the need for survival. From the case study, the survival of the company was threatened. It is 
stated that the airline canceled one thousand flights and needed about six days to clear the 
backlog. The operations of the airline stalled which should not have been the case. If a proper 
ERM had been put in place, the airline would have resumed its activities within a short time. The 
losses that were incurred during the process could have been avoided. The second reason that 
Jetblue ought to have considered is stability. Even after resuming operations, Jetblue did not 
enjoy its operational status as it had done before. As stated in the case study, the previous 
ranking of Jetblue as one of the leading airlines was withdrawn. The negative publicity 
influenced many clients to abandon its services. The bad publicity, as well as the low number of 
customers, threatened the stability of the firm. 
In the case of GM, there are several reasons that the company should have considered 
regarding the implementation of an ERM. Just like in the Jetblue case, GM ought to have