HEALTH CARE FINANCES AND ACCOUNTING 4
Revenue cycle management affects the amount of revenue generated as a proper follow-
up of revenue cycle processes, can increase payments and in return decrease bad debt write-offs
(Thibodeaux, 2010). As a result, the healthcare will stay in business. For small healthcare
facility, the revenue cycle conflicts the management of employees and the administrative tasks to
be enforced. As a result, there is constant cash flow within the healthcare facility. Therefore, the
revenue cycle is optimised for most processes.
Like a supply chain, the revenue cycle management process affects the overall cash flow
and revenue generated by an entity. Coding errors and incorrect data entries in patients’
insurance records, demographics and information affect the revenue of the office. This affects
the outcome of the cash flow because of the supply chain. Moreover, follow-up on claims and
missing charges against charge slips leads to the delay in payment by insurance firms. Also,
failure of submission of requests results in CMS rejection. This will lead to loss of revenue of up
to 10% for every physician (Thibodeaux, 2010). Lastly, communication between the office
managers and the physician because of proper revenue cycle management process enables
adherence to each role in the revenue cycle. This enables review of financial reports, collections,
income and accounts receivable.
Billing and Reimbursements
When a patient has a scheduled appointment, the hospital staff checks the policy
coverage before the visit. After the patient is declared to have received treatment in the RCM
software, the healthcare provider bestows any copayment that applies to billing under ICD-10
codes (Institute for Healthcare Improvement, 2011). The healthcare facility then sends the care
synopsis, ICD and CPD codes to the insurance company covering the patient. The insurance
provider then processes the claims through medical claim examiners. The claims are evaluated