HealthCare Professionalism

HEALTHCARE PROFESSIONALISM

Alyssa James

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HEALTHCARE PROFESSIONALISM

Just like any other field, healthcare sector requires professionalism so that

required standards can be met and clients’ satisfaction is obtained. Professionalism refers

to strict adherence to courtesy, honesty and showing an exemplary sense of responsibility

when dealing with individuals or accompany of such in the business environment (Arnold

.L., 2006). It involves showing attitudes and values coherent with workplace ethics. In

areas of healthcare, professionalism entails the following features

To begin with, one should possess good and effective communication skills

because interpreting and explaining treatment procedures to patients requires good

communication skills and a good approach. In order to be able to listen to the patients’

ailment history and be able to make inquiries concerning the symptoms of the disease that

a patient is suffering from, a health professional should be able to communicate well.

Good communication will also aid in the process of diagnosing the disease.

The second feature is emotional stability. One should be emotionally stable such

that even in the sight of immense pain, suffering and death of patients, the healthcare

practitioner should not have their emotions come in to compromise their duties

(Thistlethwaite, J., ,2008). They should be able to withstand all the situations so that they

can offer services to patients and even help the deceased when they lose their family

member at their hands.

In addition, a health care professional should have empathy for their patients

whereby the desire to alleviate patients' suffering will be the driving force to come up

with most effective treatment plans for the patients. This feature will enhance patient

satisfaction and improve patient outcome because patients will feel they have been given

a good attention by medical professionals.

HEALTHCARE PROFESSIONALISM

The other feature significant for health care professionalism is flexibility. Medical

and health practitioners should be able to respond when they are called upon for an extra

work or even required to work overtime to help patients as in nightshifts, weekends,

holidays and other resting days. They should also be flexible in order to handle any

emergency in case of bulk duties. In order to achieve this, they need to have a flexible

and strategic schedule that can accommodate their duties.

As health care professionals can be deployed or transferred from one working

station to the other, they need to have effective and excellent interpersonal skills (Swick,

H. M. (2000). This will enable them to be able to get along with their counterparts in the

same field. Good interpersonal skills will enable them to work with other employees in

the same field when they are transferred to a different environment and they are required

to discharge duties other doctors, nurses, and other employees in the same environment.

When one is issued with a transfer letter, he or she should be able to adapt to the new

environment easily and this is possible if one possesses good interpersonal skills whereby

he or she can work with anyone. In connection with excellent interpersonal skills,

possession of problem solving skills also qualifies for a professional healthcare worker is

very necessary in the sense that discerning ailments, their causes and ways of treatment is

the main objective in this field thus having innovative ways to approach such objectives

qualifies one for healthcare professionalism. Many ailments may be yet to be discovered

thus the professional must have the ability to invent cures as well as immunizations for

such (Decker P.J., 1999).

Another feature that professional in the healthcare sector should have is quick

response and a quick reflex. This is applicable in case of an emergency whereby the

HEALTHCARE PROFESSIONALISM

healthcare practitioners are required to be able to respond to the emergency effectively

and also be able to establish root causes for the emergency so as to avoid losing patients.

When an accident patient is brought for medical attention, a medical professional should

have a good composure and be able to attend to the patient effectively. Another aspect

that will facilitate quick response is the aspect of being selfless. Healthcare professionals

should be driven by one motive of saving lives of patients and offering them medical

attention rather than concentrating on self-interest for self-gain.

Medical field professionals also need to have patience whereby they should not

lose their cool and fly off the handle with patients that may otherwise result in giving

knowingly wrong prescriptions to patients that may harm the patients. At the operating

table doctors also have to withstand pressures from patients' relatives who may nag to

know the condition of their loved one yet still under stress of long hours concentration on

the surgery thus losing their patience may result in missteps in the surgery that may lead

to loss of patient (Cummings Jr. , 2002).

Finally, all the professionals should have an excellent technical knowledge and

skills so that they can be able to meet the required standards in the medical field. These

skills will enable them to be able to work without unnecessary errors since they are

dealing with humanity. They should have a full knowledge of all the drugs they are

associated with so that they can give appropriate prescriptions to the patients on how they

should take drugs.

It can therefore be seen that it is very essential for all the professionals in the

healthcare sector to possess the above features so that they can meet the expected

HEALTHCARE PROFESSIONALISM

standards. Possession of these features will enhance patients’ satisfaction and improve

patient outcome.

HEALTHCARE PROFESSIONALISM

References

Cummings Jr, D. D., & Shelton, R. H. (2002). U.S. Patent No. 6,345,260. Washington,

DC: U.S. Patent and Trademark Office.

Decker, P. J. (1999). The hidden competencies of healthcare: why self-esteem,

accountability, and professionalism may affect hospital customer satisfaction

scores. Hospital topics, 77(1), 14-26.

Swick, H. M. (2000). Toward a normative definition of medical professionalism.

Academic Medicine, 75(6), 612-616.

Thistlethwaite, J., Spencer, J., & Hilton, S. (2008). Professionalism in medicine.

Radcliffe Publishing.

Arnold, L., & Stern, D. T. (2006). What is medical professionalism. Measuring medical

professionalism, 15-37.

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