ensuring that information within the organization flows seamlessly (Giachetti and Ronald 18).
Besides, seamless flow of information systems ensures that are separate but complementary
business processes, for example, sales, financing and logistics are integrated into the general
corporate operations and that there is order in the organizational flow and function.
Supply chain management (SCM) systems, on the other hand, help the corporate entity in
managing its relationship with external stakeholders, primarily the suppliers. SCM help lower the
costs associated with logistics by automating the process by which information flows across the
organizational boundaries. For example, the inter-organizational links help avail information to
the managers on how and when to source for goods, engage in production and the most appropriate
methods of moving their products (Stadtler and Hartmut 22). In so doing, the efficiency of the
corporate entity is enhanced, translating to higher levels of profitability.
The other enterprise application, customer relationship management, is responsible for
linking the processes surrounding the interactions of the company with its customers. The
interactions involve sales and marketing as well as after sales service. The intention is to ensure
that customer feels valued, is satisfied with the products and services on offer and that way, the
business retains its customers.
The ERs are fundamental towards achieving efficiency within the corporate entity. When
properly managed and put into proper use, the overall processes in the corporate entity is
streamlined and made simple. As a result, the costs of conducting business is significantly reduced,
and this translates into increased profit margins for the business. For example, if properly utilized,
the SCM provide the business entity with an opportunity to reduce the time needed for logistics of
the products of the firms to the point of consumption and as a result, lower the costs of doing