IMPLEMENTATION STRATEGIES 3
efficient. It will then have time to focus on customer needs by choosing one specific target
market and producing goods that meet the gap.
Furthermore, the company has a flexible information system that can address the new changes.
For one thing, the firm’s communication system involves all the stakeholders. Therefore, it will
be simple for it to discuss the changes in three main ways. First, the top management can reach
the junior staff through memos, emails, seminars and departmental meetings and explain them
the need for the change and the ways the staff is expected to adopt them. During this time, the
administration can obtain views and feedback from the workers. Secondly, the company uses
digital communication system (Matt, Hess, & Benlian, 2015). Consequently, it is flexible and
can quickly alert the company in a case there is an emergency. Finally, the information system
allows progress monitoring. The transformation aims to boost the organizational performance.
Thus, having an open communication enables the management to monitor the company progress
after the implementation of changes and the impact on the firm in the next three years. They can
then use the data to determine if the changes are healthy for the business or should be terminated
immediately.
However, the information system design should be selective when incorporating the capabilities
of the new product offerings. There are others that must be included in the model. One primary
ability that must be involved in the plan is cross-training human resources for better workforce
flexibility. The company’s human resources determine its overall performance in the market and
within the industry. The employees must have all the skills needed in the production processes.
However, according to Saebi and Foss (2015), it is always expensive to hire specific people to
complete one or two tasks within the firm. Preferably, the company should focus on cross-
training their workers so that one individual can complete various production duties. For