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The product innovation involves changes in new financial instruments, techniques,
contracts, and markets
. The improvements made either reveal different instruments that possess
diverse characteristics separately or as a combination. The product innovations also include the
introduction of new products and services meant to meet the dynamic market needs.
Transformations of the products and services facilitate intermediaries to remain competitive by
providing a customer-focused form of change
. The innovations also help in offering solutions to
present and future needs of the customers. Product innovation also involves the implementation
of techniques meant to increase the market share, promote market extension and diversification
of products and services offered. Examples of product innovation include adjustable-rate
mortgages, debit cards, variable rate bonds ATMs, and online banking
.
The process innovation entails the introduction of new production processes that facilitate
the provision of innovative or existing products and services. The changes made in the initial
processes are connected with various improvements in the procedures in the financial system.
Examples of improved processes include the introduction of new means of processing
transactions, pricing, distribution of securities and handling electronic transactions
. Financial
institutions further conduct process innovations to boost the effectiveness of the production
process. The steps taken in improving the processes are directly connected to the present
technological changes in the financial system. The innovations also aid in synchronizing related
procedures to improve the customers’ experience. The financial institutions further seek to
improve other processes such as asset valuation, transaction payments, and associated practices.
Luisa, Anderloni, David T. Llewellyn, and Reinhard H. Schmidt. 2009. Financial innovation in retail and
corporate banking. (Cheltenham, UK: Edward Elgar).
Joanna Błach. "Financial innovations and their role in the modern financial system-identification and
systematization of the problem." e-Finanse: Financial Internet Quarterly 7, no. 3 (2011): 13
Cristian Ionescu. "Financial Instability and Financial Innovations." Economy Transdisciplinarity Cognition 15, no.
2 (2012): 30.
Luisa, Anderloni, David T. Llewellyn, and Reinhard H. Schmidt. 2009. Financial innovation in retail and
corporate banking. (Cheltenham, UK: Edward Elgar).