PRIVATE SECURITY INDUSTRY 3
Section II
California Private Patrol
California Private Patrol is a successful private security company based at the San
Francisco Bay in the United States. From clientele reviews, the success of the company can be
attributed to four main secrets namely employing a mixture of well experienced and well-trained
personnel, real police officers and academic graduates. Furthermore, the company boasts of
high-quality customer service, partly flexible budget and offering a wide range of services (Bay
Area Security Companies, 2018). With a mixture of different personnel, the company is able to
tailor security services to the customers need and therefore facilitate achievement of high
customer satisfaction. The experience and training the personnel have gained in the previous jobs
enables the company to offer high-quality security services and customer services as they are all
stationed in their areas of specialization (Bay Area Security Companies, 2018). Focusing on the
budget, the company adjusts security services according to the budget of the client which not
only explains why the clientele base of the company comprise of different social classes and the
ever-expanding clientele base.
Starting a private security firm calls for a deeper analysis of the industry trends and
customer tastes and preferences particularly with the aid of a market research. However, the most
crucial mission statement of the company shall aim at providing tailor-made, unparalleled high-
quality security services both for individuals and the corporate sector. In this case, every
customer should be able to enjoy security services the way they want it without compromising
their security. The assertion is based on the fact that sometimes hiring private security company
requires one to adjust their normal lives which end, they end up frustrating the client. To achieve
this the core values of the company shall be confidentiality, innovativeness, teamwork