3
Training Methods
Coaching is a method that adapts easily to the learner's preferred style of learning; this
method is therefore very effective when training a large group of people. Coaching encourages
ownership and better understanding; the learner can generate solutions and idea on the issue
being discussed (Čiutienė et al. 2010). Coaching is cost-effective because it is quick and can
address the individual needs. Coaching encourages innovation; every person can come up with
the ideas or solutions (Ford & Lennox, 2011). In the coaching of the employees about the new
program, the four-step training process will be used. The process includes planning, preparing,
presenting and assessing (Huff & Munro, 1985). Planning is the first step; it involves justifying
the investment for the training. In the training of the new electronic timekeeping program
planning must answer several questions; why is the training needed? When is it needed? Who
needs the training? How will the training be performed? After these questions have been
answered decisions will be made on the skills and attitudes that are needed change the employees
view on the new time keeping the program.
Training has an objective of improving the employees and the organization performance;
planning is important in ensuring the training process is a success. After planning the second step
is preparing, preparation ensures the training is informative and effective. The first step in
preparation is coming up with an outline that will be used in the coaching process. The learning
objectives are important because they maintain the direction and focus. The coach should master
the subject thoroughly as this will increase the confidence during the presentation. The coach
should exceed the learning objectives to ensure they will tackle all the questions that will be
asked. The third step is the presentation or delivering the training program. Once the trainers
have been designated the training technique is decided, in this case, coaching has been chosen as
the effective method of presentation (Huff & Munro, 1985).