SPORT OBERMEYER CASE STUDY    5 
 
 
One of the most evident differences is the number of styles that needed to be sourced more than 
the forecasted average. Using our sample, when ordering from China, Wally had to order seven 
of the styles in excess and only three while ordering from Hong Kong. Though China offered 
low labor costs, they were less flexible and exposed Wally to greater risk. Hong Kong offered 
more reliable and high-quality products as compared to mainland China.   
 
 
4. What operational changes would you recommend to Wally to improve performance? 
Operation efficiency in any organization impacts positively on performance and could 
greatly reduce costs and increase productivity (Hosking, 2003). Wally needs to address a few 
modes of operations. Firstly, there is need to decrease the number of production styles as well as 
the stock keeping units as they have increased risk, complexity, inventory, and has made it 
difficult to predict the customer demand for each style. Secondly, he needs to reduce the 
production lead time, especially when dealing with raw materials. For instance, the lead time for 
zippers from Japan needs to be minimized as it exceeds ninety days, a period considered to be 
overdue. It could be reduced through such initiatives as giving incentives and sharing profits 
with the suppliers. Thirdly, Wally should also focus on increasing the bargaining power of his 
suppliers. It can be achieved through orders via a big supplier who can commit to set timelines. 
Further, it is noted that some fabrics such as greige would be printed or dyed at a later date as 
was deemed necessary. It prolonged their production process thus he should consider reducing 
unnecessary postponement as this lowers his risks. Additionally, Wally should consider 
employing promotional strategies that can persuade retailers and consumers to order such as 
product giveaways, branded gifts as well as holding appreciation events for retailers and 
customers. With a critical approach, Wally should make appropriate changes data systems,