Strategic management

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Introduction
The pharmaceutical industry has experienced several changes since its inception.
Nonetheless, this industry still plays a critical role in ensuring the wellbeing of humankind.
Various forces and factors influencing the pharmaceutical industry and its competitive
environment assist in giving insight into some of the barriers that hamper its growth. This text
looks at a critical analysis of the global pharmaceutical industry with regard to the
environmental forces influencing it, strategic groups operating within the ethical
requirements, the evolution of the strategic customer as well as the prevalent ethical stance
(James, 2000).
Q 1
Main environmental forces affecting the global pharmaceutical industry
The main forces that affect the global pharmaceutical industry include Political, Economic,
Social, Technology and Legal as follows:
Political
The pharmaceutical industry around the globe forms an important component of healthcare.
As such, most operations in this industry are influenced politically through government
regulations, tariff, trade restrictions and taxation policies. Moreover, political stabilities of
various regions around the globe also play a vital role in determining the business and
operational environment required by players in the pharmaceutical industry. Smith (2002)
observes that in the last couple of decades, the pharmaceutical industry has continued attract
political interest due to its growing economic significance. In this sense, the political interest
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has led to both positive and negative impacts to the social welfare of the society as well as
others sectors.
Economic
The purchasing power displayed by potential customers in the global pharmaceutical industry
is substantially affected by economic forces such as exchange rates, interest rates, the rate of
economic growth and capital among others. Further, some of the controls imposed by
governments on pharmaceutical products, such as prices control, represent economic forces
that affect this industry negatively. The findings made by Ahlstrom and Bruton (2010),
indicate that the involvement of a government in price control could result in the emergence
of various forms of parallel trades in the pharmaceutical industry. In the last couple of years,
parallel trade has made it possible for commodities such as pharmaceutical products to move
freely across various continents around the world with restrictions or barriers.
Social
Some of the social forces affecting the global pharmaceutical industry include the cultural
and demographic aspects associated. Others include social considerations such as the rate of
population growth, age distribution and society’s wellbeing. The changing trends that
continue to characterise the present social life gives rise to new considerations of the
guidelines and requirements in the pharmaceutical industry (Smith, 2002). Similarly, the age
of the population in a society determines the dimension taken by the demand for
pharmaceutical products in the sense that aged people have a tendency of consuming more
drugs compared younger individuals.
Technology
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Technological forces play a significant role in determining some of the changes that take
place in the entire pharmaceutical industry around the globe. According to the latest
technological developments, there is need for the adoption of the state of the art techniques in
manufacturing and development of drugs and other pharmaceutical products. It is also
through advancements in technology that this industry has managed to make considerable
progress with regard to research and innovation. As such, effective medications are
developed through enhanced scientific techniques thereby saving time and money as well as
other resources that would be required in producing and supplying reliable drugs around the
globe (James, 2000).
Legal
Certainly, the pharmaceutical industry is one that operates under strict legal framework and
regulations. Legal requirements and policies of product liability and pricing have continued
to affect global and regional operations within the pharmaceutical industry. To that extent,
any progress made in pharmaceutical innovation can only go as far as it is allowed by
regulations. The outcome of such regulatory requirements is unnecessary delays experienced
in efforts aimed at launching new pharmaceutical products (Ahlstrom and Bruton, 2010).
Scenario planning in global pharmaceutical industry
Undoubtedly, various drivers of change are likely to affect the future of the pharmaceutical
industry at the global level. As such, scenario-planning techniques are necessary for
consideration in the achievement of various goals and objectives. The process of scenario
planning is one that encourages the exchange of knowledge as well as mutual understanding
regarding issues that affect the future of a business in the pharmaceutical industry. The
following key drivers are expected to affect this industry (Smith, 2002):
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Scanning and analysis of the environment
Considering the available options for the scenario
Carrying out financial projections
Developing an action plan that lays down procedures concerning the implementation
of the scenario
Q 2
Analysis of Five Forces framework
In this regard, the model of Porter’s five force acts as a vital tool in performing an in-depth
analysis of the environmental forces influencing the global pharmaceutical industry. The
porter's model refers to an external strategic tool used in the determination of the value
associated with an industrial structure. Further, it assists in the identification of five key
competitive forces that are important in analysing the environment in which this industry
operates.
Potential entrance
There are low threats to new entrants in this industry since a company has to have large sums
of capital for it release a product. This implies that there is a substantially huge capital
investment required other than the policies and regulations often formulated by governments
thus new companies face tough barriers in entering this market. Moreover, there is the risk of
a business likely to take up to fifteen years to gain stability in the market (James, 2000).
Potential supplier
The potential suppliers experience a low power of bargaining power since most of them
happen to be chemical industries. Furthermore, it is not easy for suppliers to sustain
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themselves in the market due to the ease with which pharmaceutical industries may change
their preferred suppliers.
Potential buyers
Buyers in this industry have a relatively high power of bargaining since the government
represents most of them. Additionally, other buyers have various substitutes from which to
choose thus brand loyalty reduces among them.
Potential substitutes
Players in this industry face high threats of substitutes due to the existence of various
substitute products such as biopharmaceuticals and branded generics among others.
Consequently, imported drugs from places like India and China tend to substitute the locally
produced ones (Johnson, Whittington and Scholes, 2014).
Competitive rivalry
Instances of competitive rivalry are common in in this industry due the benefits obtained by
the patient. The pharmaceutical market is becoming saturated with companies that are
operating globally with the aim of gaining competitive advantages.
These forces differ from one industry sector to the other and the different sectors would be
placed in the industry’s lifecycle as illustrated below:
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Global pharmaceutical sectors industry lifecycle
Source: (Johnson, Scholes and Whittington, 2014)
Q 3
Strategic groups within the global ethical pharmaceutical industry
According to the case in question, there exist five strategic groups within the ethical
pharmaceutical industry at the global level. These groups include vaccine, OTC, generic,
ethical and biotech industry stakeholders. Petryna, Lakoff and Kleinman (2006) indicate that
every one of such groups requires the incorporation of unique strategies for it to function
effectively within the ethical pharmaceutical industry around the world. Players in this
industry who are concerned with production of various drugs and prescriptions need to
develop reliable strategies that are aimed at enhancing the infrastructure for marketing and
global sales. Generics institutions and firms place a lot of emphasis the ease of manufacturing
drugs as well as the ability to access a broad global market. Strategically, biotech firms would
be expected to focus on developing and enhancing the intellectual rights to which they are
entitled in the pharmaceutical industry.
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Choices made by Pfizer and the drivers behind them
Beginning from the year 2008, Pfizer managed to come up with various strategic choices,
which involved scenarios that illustrated shifting of focus and emphasis from conventional
pharmaceutical products a broad outlook. As such, there has been the gradual emergence of
other functions such as vaccines, consumer care and biologics among others. Most companies
taking part in the manufacture of drugs and other pharmaceutical products often have the
operations occurring under several strategic groups in the global ethical industry (Ahlstrom
and Bruton, 2010). Nonetheless, such groups may also come into existence based on the
focus and the objectives of a particular pharmaceutical industry. Firms operating in the
pharmaceutical industry across the international scene have other departments working under
them like those concerned with marketing and branding as well as customer care. Some of the
actual drivers behind the choices made by Pfizer include the establishment of more reliable
and stable businesses as well as the need to reduce overreliance individual blockbusters as far
as the pharmaceutical industry is concerned (John, 2016).
Q 4
Evolution of the strategic customer over time
The evolution of strategic customers over time for the pharmaceutical companies operating
around the globe implies that various measures need to be put in place to cope with the
dynamic relationship between customers and the firms in question. The arguments made by
Abbott and Dukes (2009) indicate that strategic customers continue to exist within the
pharmaceutical industries due to the introduction of new players and stakeholders in the
health sector. To that extent, the evolution of customer in the last couple of years has
encountered expansions and included wholesalers, government agencies, pharmacies and
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various healthcare facilities. Pharmaceutical firms are more concerned with embracing
services offered by healthcare professionals such as pharmacists and doctors as a way of
addressing the issue of evolution of the strategic customer in this industry.
Notably, the changes that have contributed to the evolution of customers overtime within the
operations of pharmaceutical players have considerable influenced certain success factors that
remain critical to this industry. In that regard, factors such as marketing of drugs have taken a
different dimension. Consequently, pharmaceutical firms have started playing a direct role in
marketing drugs and other products to the end consumer. In such a case, most healthcare
institutions are eliminated in the entire chain of distribution as the firms focus on getting
direct access to target consumers with their prescriptions. The United States is among the
nations around the globe that have the largest market and demand for drug prescriptions from
pharmaceutical companies (James, 2000).
Q 5
Prevalent ethical stance
The prevalent ethical stance in the pharmaceutical industry involves certain fundamental
issues affecting the major stakeholders and members of the society. These issues include the
perception created in the minds and eyes of the members of public by the pharmaceutical
companies, the property rights associated with the products and operation as well as the
constraints encountered by such companies in their pursuit for emerging markets. Ethical
practice demands that all prescriptions being carried out in this industry should involve the
input of a qualified and recognised medical practitioner. Mennen and Zhou (2010) explain
that the prevalent ethical position notwithstanding, the fundamental ethical issues affecting
this industry should be accorded the necessary importance and emphasis in line with global
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standards and requirements. Most pharmaceutical firms may be seen as having the tendency
to benefits from the sufferings experienced by human. However, this may not be the case
when the prevalent ethical stance is taken into keen consideration since majority of drug
firms have been able to demonstrate their commitment towards patenting and protecting their
products. As such, the prevalent ethical stance in this industry plays a substantive role in
ensuring that drug manufacturing companies do not engage in practices may be perceived as
unprofessional or unethical.
Stakeholder map for the pharmaceutical industry
Key stakeholders in the pharmaceutical industry include patients who are the end consumers
of drugs and other products. The other category of stakeholders include professional
practitioners in the health sector who are charged with the responsibility of giving
prescription to patients before go to purchase drugs and various mediations. Investors and
business people are stakeholders who play a critical role in financing manufacturing
companies in this industry. Moreover, governments around the world are among stakeholders
in the pharmaceutical industry and they major role is to come up with the necessary pieces of
legislations and regulations to guide and control operations in this industry (Smith, 2002).
In order to ensure the existence of more effective engagements amongst its stakeholders, the
pharmaceutical industry needs to understand that every stakeholder has an important role to
play as indicated by Mennen and Zhou (2010). Stakeholder engagements stand to benefit
considerable in situations where there is shifting of emphasis with regard to stakeholder
values in the context of attitudes accorded to patients. This is because drastic changes have
been witnessed in relation to customer expectations over the last couple of decades. Abbott
and Dukes (2009) clarify that presently, healthcare and effective medication is regarded as a
human right and an entitlement in most parts of the world. As such, key players and
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regulators in this industry need to have clearly defined roles and responsibilities for all
stakeholders involved to enhance engagements amongst themselves.
Conclusion
In conclusion, it is worth indicating that the global pharmaceutical industry is bound to
experience various transformations and development as it progresses into the future. This is
owing to the dynamic nature of the environmental forces affecting this industry. As such, it is
imperative to enhance engagements amongst stakeholders in this industry up to the global
level.
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References
Abbott, F. M., & Dukes, M. N. G. (2009). Global pharmaceutical policy: ensuring medicines
for tomorrow's world. Cheltenham, UK, Edward Elgar Pub.
Ahlstrom, D., & Bruton, G. D. (2010). International management: strategy and culture in the
emerging world. Australia, South-Western Cengage Learning.
James, B. (2000). The global pharmaceutical industry in the 1990s: The challange of the
change. London, Economist Intelligence Unit.
Johnson, G., Whittington, R. & Scholes, K. (2014). Exploring Strategy Text Only. 10th ed.
Edinburgh: Pearson Education.
John, A. (2016). Pfizer and the Challenges of the Global Pharmaceutical Industry.
Mennen, M., & Zhou, H. (2010). Mergers and Acquisitions in the Global Pharmaceutical
Industry. Mu
̈
nchen, GRIN Verlag GmbH.
Petryna, A., Lakoff, A., & Kleinman, A. (2006). Global pharmaceuticals: ethics, markets,
practices. Durham, Duke University Press.
Smith, M. C. (2002). Pharmaceutical marketing: principles, environment, and practice. New
York, Pharmaceutical Products Press.

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