STRATEGIC MANAGEMENT 10
standards and requirements. Most pharmaceutical firms may be seen as having the tendency
to benefits from the sufferings experienced by human. However, this may not be the case
when the prevalent ethical stance is taken into keen consideration since majority of drug
firms have been able to demonstrate their commitment towards patenting and protecting their
products. As such, the prevalent ethical stance in this industry plays a substantive role in
ensuring that drug manufacturing companies do not engage in practices may be perceived as
unprofessional or unethical.
Stakeholder map for the pharmaceutical industry
Key stakeholders in the pharmaceutical industry include patients who are the end consumers
of drugs and other products. The other category of stakeholders include professional
practitioners in the health sector who are charged with the responsibility of giving
prescription to patients before go to purchase drugs and various mediations. Investors and
business people are stakeholders who play a critical role in financing manufacturing
companies in this industry. Moreover, governments around the world are among stakeholders
in the pharmaceutical industry and they major role is to come up with the necessary pieces of
legislations and regulations to guide and control operations in this industry (Smith, 2002).
In order to ensure the existence of more effective engagements amongst its stakeholders, the
pharmaceutical industry needs to understand that every stakeholder has an important role to
play as indicated by Mennen and Zhou (2010). Stakeholder engagements stand to benefit
considerable in situations where there is shifting of emphasis with regard to stakeholder
values in the context of attitudes accorded to patients. This is because drastic changes have
been witnessed in relation to customer expectations over the last couple of decades. Abbott
and Dukes (2009) clarify that presently, healthcare and effective medication is regarded as a
human right and an entitlement in most parts of the world. As such, key players and